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Increase Sales
Customers want to be able to talk to real people when they choose. Inevitably this means they all choose to make calls at the same time whenever is most convenient for them. The inherent flexibility in the Birchills Telecom commercial phone system means that you can choose to meet this challenge as you choose.
For instance you could allocate more phones to be in the sales department when the peaks happen, or perhaps, you could outsource phone calls to home workers. Maybe, if you can’t take the call right now you could record the name of the person calling and call them back when it is quieter.
Simplify Administration
The Birchills Telecom Connect Control Panel provides ease in navigating and configuring the setup and maintenance process. The system allows easy access for system administrators to make changes to the full system. You can monitor and and network configuration settings, in fact anything. It also gives individual users access to change their personal PBX extension and voicemail settings.
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