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2011 Battle Stations For Business Phone Systems 10/1/11

Mobile vs Landline vs VoIP

All the big telcos are battling for the small business market for telephone systems. They are all committed to make big gains in 2011.  They can’t all be right – so lets look at how the battle is shaping up.

The mobile operators are focusing on mobile business systems:

• Vodafone with One Net
• Everything Everywhere, the organisation formed by Orange and T-Mobile with Pocket Landline
• O2 with their O2 Business

The landline providers are looking at landline PBX systems:

• Talk Talk with Opal
• BT with their independent franchisees BT local business
• Virgin Media having finally killed the brands NTL Telewest are competing under the name of Virgin Media Business

You will notice Cable and Wireless Worldwide aren't listed that is because uniquely they don't focus on the SME market.  Maybe John Pluthero knows something?

The hosted VoIP providers such as Cloudnet have a technically superior disruptive technology in Hosted VoIP.

Hosted VoIP gives customers a free telephone system with outstanding features including a quality of voice calls which the mobile providers simply can’t match.  The system also gives users a feature rich environment where they can make changes on demand.  The systems are open and easy to set up and use.  They simply save customers time and money whilst making them look more professional.

Lets compare the systems:

Mobile Business System	Landline PBX System	Hosted VoIP
Low voice quality	Good voice quality	Good voice quality
Unreliable transmissions	Reliable	Reliable
Mobile	Fixed	Transportable between premises
No switchboard	PBX Cupboard full of equipment	Virtual switchboard with no maintenance
Expensive mobile handsets	Expensive PBX	Free PBX
Call bundles available	Call bundles available	Call bundles available
Landline number	Landline number	Landline number
Easy set up	Difficult and expensive set up	Easy set up
Feature poor	Feature rich	Best features

So the battle lines are drawn.  I will look at the individual players in more detail in later posts.  For now though - let battle commence.

Written by David Hill, Chairman, Cloudnet

Cloudnet is the friendly professional  business phone systems company based in Walsall Our team has developed our hosted VoIP phone systems platform and the technology behind it. Cloudnet is the only company to concentrate purely on our Internet based phone systems solution – the switchboard in the sky.

The business phone benefits of VoIP lie behind the astronomical growth of the industry. In summary these are:

•Free calls within the network

•Free hardware including business phones - no capital cost ever

•Low subscription costs

•Amazing feature set

•Unified communications at a dramatically reduced price point.

Why not learn more about our commercial phone systems by following the link?