6 Reasons Why Start-Ups Should Choose Hosted VoIP - 11/02/11
Posted by Cloudnet Telecommunications on Fri, Feb 11, 2011 @ 10:48 AM
Starting a business is a really exciting thing to do. There is so much
to think about and so much to do. Choosing just how to communicate with your customers is an essential part of the mix and choosing your phone system is part of that.
So here are our top tips
1) Do Get Yourself a Business Phone System
If you rely on the family home telephone number it is going to cause problems with the inevitable conflict between family life and the new business. You don't want to wait to use the phone when someone else is chatting to their friends and worse a customer will not be able to get through.
You will want to appear professional to your customers and that means getting a landline number for your business and at the very least getting a system which will always answer the call. A hosted VoIP solution is the obvious way forward. You can get a system from Cloudnet for free and the call costs are very competitive.
2) Don't Rely On Your Mobile
A mobile phone is a great tool but using it to represent your business says 2 things about you that you are a small tradesman who doesn't care what image you portray and worse you don't care that it is expensive for your customers to call you. I know many people who will simply not call businesses who only publish a mobile number.
3) Make Sure All Calls Are Answered
A normal BT line with an answering machine will do this in a kind of a way. But using a hosted VoIP system you can have the phone answered with a friendly greeting no matter where you are. You can then choose what you want to happen to the call. This is called designing the call flow. But to put it another way - you can choose
to answer the call
to transfer the call to another phone - or a mobile
to have the call transferred to voice mail and have an email to let you know that there is a call
to have the call answered by a live answering service
or to have the call answered by an auto attendant
Which ever you choose with a hosted VoIP system changing your mind is simply a matter of changing the way the system works. There is no cost if you choose someone like Cloudnet for your system.
So thats your startup telephone system sorted out - now you've just got everything else to worry about!
Written by David Hill, Chairman, Birchills Telecom
Cloudnet is the friendly professional business phone systems company based in Walsall Our team has developed our hosted VoIP phone systems platform and the technology behind it. Cloudnet is the only company to concentrate purely on our Internet based phone systems solution – the switchboard in the sky.
The business phone benefits of VoIP lie behind the astronomical growth of the industry. In summary these are:
•Free calls within the network.
•Low subscription costs.
•Amazing feature set.
•Unified communications at a dramatically reduced price point.
Why not learn more about our commercial phone systems by following the link?