Openreach Likely To Delay Infinity Roll Out - 11/2/11
Posted by Cloudnet Telecommunications on Fri, Feb 11, 2011 @ 06:39 AM
BT/Openreach released the following statement on the 13th of January:
“Due to recent severe weather conditions and heavy snowfall in
many parts of the UK, combined with an unexpected spike in demand for new connections which require a visit by a skilled engineer, limited numbers of customers in localised parts of the UK are experiencing slower lead times for engineering and repair visits. We are confident that we can restore normal service levels by actively re-allocating resources to meet this demand.”
In our experience, delays with Openreach are wide spread. The problem is that our customers expect us to be able to deliver, but when a monopoly supplier such as Openreach is involved then our ability to influence events is severely limited.
Openreach is responsible for the majority of connections associated with the BT Infinity fibre project as we understand it. In fact the Infinity project is meant to be the retail rebranding of the Openreach NGA product. For BT to meet it’s investment criteria it has to increase the number of super fast connections to 600,000 by 2012 according to forecaster Point Topic.
This means according to Point Topic that BT will have to be terminating 14,000 connections a week towards year end 2011. Given the Openreach delays that are currently apparent it seems very unlikely that such a feat is within the grasp of BT.
It would be really good to see the project succeed but given the current difficulties and BT’s past history of not delivering (did anyone mention 21CN) I wouldn’t be betting on these numbers coming through.
Written by David Hill, Chairman, Cloudnet
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