Mad Computer Solutions are an IT and Support Company who look after SME's throughout the West Midlands.
Mick Davies Managing Director writes: "As a customer support company we are liaising with clients on a regular basis so our call charges were extremely high. We wanted a VoIP package with low cost calls and free calls within the network. Birchills Telecom provided us with everything we wanted and a hands free system, call costs are also reduced. They provide us with a great value for money phone system."
How the phone system is configured
Mad Computer Solutions Ltd use their phone system in various ways. They are interested in investigating how the system may be optimally deployed and integrating the phone system with others. This means that their configuration changes from day to day as they explore the full flexibility and power of the systems.