Using the internet based telephone system from Birchills Telecom means that you get free calls to anyone who is also on our network. The other business system phones can be anywhere in the world - the calls are still free. The phones can be with any organisation - your own or any of the hundreds of other organisations that use our system.
This makes it great for organisations that:
This is just one of the great reasons why you should choose Birchills Telecom business telephone systems.
You get:
Proven Performance
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Birchills Telecom’s telephone systems platform incorporates the worlds industry leading Internet telephony solution that hundreds of thousands of businesses rely on for their communications. This provides a real solution, scaling from 2 users to as many as 10,000 users on a single system.
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We base our service on tier one reliability which delivers in excess of 99.95% service reliability - however we continue to aim for 100% service availability.
Security
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Every piece of equipment and electronic device within the Birchills Telecom phone system network is replicated so that there is no single point of failure.
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All voice packets are encrypted using the latestencryption technology. No unauthorised people are going to be able to listen in.
Emergency Intervention
Fault Handling
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As a Birchills Telecom customer, you can open a ticket in our help desk or call the technical support number.
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The primary quality indicator of fault handling is the time required to solve the problem. The average intervention time for emergency tasks is under 30 minutes. Over 80% of the tasks are resolved in the first hour.