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BT Quantum

BT have a PBX, called BT Quantum for small companies. We wanted to know how it would compare against Birchills Telecom - the cloud based telephone system.


They are collectively called BT Local Business - they are small independent local businesses who employ commission driven representatives to get the sale.


“BT Quantum means your business can do more than ever before. Specifically designed for businesses like yours, BT Quantum is the latest in a long line of trusted business communications systems from BT, offering a number of features typically only available in much larger systems. Whether you’re a new start-up business looking for your first system or an established business looking to upgrade and improve, the BT Quantum system can answer your needs.”


“Birchills hosted VoIP system means your business can do more than ever before. Designed from the ground up to be the simplest VoIP there is, it offers loads of features which only used to be available on much bigger systems. Whether you are a new start up business looking for your first system or looking to upgrade and improve, then Birchills is the answer”

BT Quantum – BT says system cost 29p per day “Based on a 4+8 BT Quantum Voice CCU with 2 digital and 2 analogue handsets, on a 3 year leasing term. Maintenance charges are not included. “Per day” is based on 60 working days per quarter. Quarterly payment in advance required. No deposit required. Direct debit payment only. Minimum transaction amount of £1,000 applies.” Handsets are charged additionally. Line rental applies of approximately £14 per month per business line which for 4 lines means about £56 per month. Call costs are additional with call set up fee and additional charges.

Birchills Telecom is free – there is no lease. Handsets are free. There are no credit checks. 30 day rolling contract - no tie in. Cost per extension £10 per month. Call charges are at least 40% less than BT with no call set up fee, charged by the second with no minimum charge.


Why BT?
BT Says “ We are the number one communications provider in the UK. With 70% of faults fixed remotely, 90% of faults fixed by the end of the next working day and 1800 engineers, you can trust us to minimise downtime and keep your business communications running smoothly. Our vast product range means we can support your business needs no matter how large or small. With prices starting at 29p per user, per day, we have finance options available to spread the cost of investment.

Why Birchills Telecom?
We are the number one in service - you can talk to us easily. We have fixed 100% of faults on the day they occur. We specialise only in cloud based VoIP systems. There are no capital costs – you even get free IP phones – and there is no long term commitment. Our customers stay with us because they want to, not because they have to.


  • Integrated voicemail
  • Music on hold
  • Remote configuration
  • Auto attendant
  • Remote teleworker (not on BT Basic system)
  • DECT (not on BT Basic system)
  • Unified messaging (not on BT Basic system)
  • Unified Communications (not on BT Basic system)


Birchills Telecom publish all our prices so it is clear and straightforward. There is no capital cost and phones are free. You can increase or decrease your system at will. There are no maintenance charges and the system is always up to date. We have never increased any prices.

BT don’t publish capital costs, maintenance charges or leasing charges. A long term commitment is required.  BT generally increase their prices by about 5% a year. There is no free trial.

Your choice then !

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