Leaving a voicemail message is easy, making it sound professional and getting your call returned isn't. It's all about leaving the right impression on whoever listens to it.
We've put together a short article explaining the best way we've found to do this. It's just a few simple steps that will make a world of difference to how you come across.
TAKE YOUR TIME
Think about what you want to say, write it out if you need to so you're sure it makes sense. Make sure to include all the things you want to get across and a what you would like the other person to do as well as your contact details.
USE GOOD EQUIPMENT
Mobile signals can drop out randomly and the quality isn't always great. It's always better to use a VoIP system or a landline so you know the message can be heard loud and clear.
MAKE SURE THERE'S NO BACKGROUND NOISE
You want to be heard clearly so it's always best to go somewhere quiet when leaving a message. Background noise just confuses the message and also makes things seem a bit more chaotic than maybe they really are.
SPEAK CLEARLY AND FLUIDLY
It really sounds bad when you get a mumbled message, especially if you can't understand what the caller wanted. Be confident, don't rabble on and get to the point quickly. Try not to umm as this makes it seem like you're not sure and could potentially leave question marks over whether someone will do business with your company. Nobody can call you back if your contact details cannot be understood.
Structure the message in a way that makes sense and keep this structure in mind while you make the call. The best examples of messages we've come across have all been structured as below:
Introduce yourself and your organisation
Say what you want to talk about
Leave a clear message with clear contact details and what you would like the other person to do
Sami A - 1 weeks ago
Great advice. The amount of people who can't seem to do this right is baffling
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