New 2 Year Warranty - Birchills Blog
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Date 16th November  2016
Contact David Hill, Birchills Telecom
Launch Of Industry Leading 2 Year WarrantyLaunch Of Industry Leading 2 Year Warranty

Important New Customer Benefit Introduced

For 7 years, Birchills Telecom has been providing thousands of small business across the UK with the simplest VoIP phone service there is. Now, to commemorate the company’s upcoming 8th anniversary, Birchills have decided to further enhance the customer experience by offering an industry leading 2 year warranty on all of the hardware that they supply.

The new warranty offers twice the coverage of the standard one-year warranty common in the Telecoms industry. It is in addition to any manufacturers warranties which Birchills continues to offer. There are no exclusions, all the products supplied by Birchills are covered.

“Our customers have told us for years that the phones and the other items we supply are exceptionally durable. Because of that durability, we’re able to offer this important benefit to our customers,” said Birchills Chairman David Hill. “It means a little extra peace of mind for our customers. We’re proud to stand behind our products with this new two-year warranty.”

Each Birchills phone service package includes:
  • High end IP Phones ready programmed delivered to the customer
  • Unlimited calls to UK landlines and mobiles
  • Professional voice messages and music
  • All of the power features including call transfer and recording, call queues, voice mail.
  • UK phone numbers
  • Transfer in existing telephone numbers
  • On hold messages and music

The whole system is administered through the Birchills on line PBX and Portal which allows customers to see a real time view of the systems and the calls being made. The PBX and Portal has been designed to make the processes as simple as possible.
For added flexibility there are no long term contracts. Customers are not tied in for any fixed term. And now Birchills has added the final customer benefit with the etxended warranty.

For further information please visit the complete phone systems web page.

Note To Editors
Birchills Telecom based in Walsall was founded in 2009. It provides VoIP telephone systems and services to over 1,000 SME customers in the UK. It focuses on simplifying the process of buying and operating powerful office web based phone systems and services. Birchills is at the forefront of VoIP technology deploying and operating the latest systems and services in the real world.

The system allows customers to talk directly to the experts on the systems, rather than call centres. Birchills aims to make its systems and services simple, affordable and reliable so that customers can improve their communications.

For more information please visit

Inspirational lady Launch Of Industry Leading 2 Year Warranty

200 Rookery Lane, Walsall WS9 8NP
Tel: 01922 213333
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