Getting the right phone number for your business can create more opportunities, generate new business or target the customers you want. It can allow you to be simply more efficient.
PHONE NUMBERS CAN HAVE A BIG IMPACT
Some organisations spend thousands of pounds getting a memorable phone number. They do this because memorable landline number shows that you are a professional company and lets your customers know that you’re local to them. It also says that you’ve thought about the cost of the call to the customer. Overall it makes it a lot easier for your customers to contact you and that means more sales.
IMPROVING YOUR INBOUND CALL HANDLING
Giving your employees DDI or direct dial numbers means customers can get through to the correct person straight away. It gives the impression that your business is friendly and cares about helping your customers which can n speed up transactions and negotiations and leave your customer feeling more satisfied with your service.
IMPROVING YOUR OUTBOUND CONTACT
With a modern VoIP phone service you can display any number you have to a customer when you call them. This means that you can choose what your customer knows when you call them. You can display your representatives personal number (their DDI) or you company number or maybe even hide the number you are calling from. This can help you look local, friendly and efficient.
IMPROVE HOW YOU WORK
With a modern business phone service you can have your telephone number answered anywhere across the globe. You can choose where the call is answered based on time or your workload.
For instance you can offer 24 hour support by having, say, 3 support centres based in 3 continents. Callers will talk to staff who are in their usual work periods and so are more alert and are not being paid premium rates. If you switch call handling based on the levels of activity then if your centre in, say, Birmingham is busy then you could direct your calls to your Edinburgh office.
IMPROVE HOW YOU ADVERTISE
Why not set up a different response number for hotlines, competitions or different adverts? You can set up automated responses or message boxes on separate numbers. Callers can hear messages specifically geared to one advert. This allows you to monitor response rates to and to carry out split a/b testing on all of your campaigns.
HOW TO CHOOSE A PHONE NUMBER
Birchills Telecom provides public phone numbers to work on our system. All phone numbers are available, world wide, for you to use, connect, divert and cancel on demand.
With Birchills VoIP service you can have as many telephone numbers as you need to cover any aspect of your business. You can have numbers with any geographical code no matter where you’re based and you can set them up to do anything you like. All simply, easily and for free.
HOW TO GET PHONE NUMBERS FROM BIRCHILLS
1) Use the link buttons below to take you to the correct page
2) Select the phone number area you want in the dropdown box
3) Click on the number(s) you want and press "Reserve"
4) Answer a few simple questions - a form pops up when you press "Reserve"
5) We will get in touch to see how to deploy your numbers
Click on the menu bar below to take you to the correct page to reserve your phone numbers instantly online now.
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