Communicator - Birchills Telecom

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COMMUNICATOR




Birchills Communicator allows you to make and receive calls directly from within your web browser, without the need for any additional browser plugins, add ons, or downloads. It uses a new browser standard called WebRTC (Web Real-Time Communication) which is supported in most modern web browsers.

ANYWHERE

ANY TIME

ANY DEVICE


BENEFITS OF USING COMMUNICATOR

No software or softphone to install
Instantly connected to the phone system
Display your business number when dialling out
Answer calls coming in to the business number wherever you are
Record calls if you wish
All calls billed to the business
No hardware to purchase
Use on any device
Use anywhere

GETTING STARTED

You can download our detailed guide to getting started here.


FEATURES OF BIRCHILLS COMMUNICATOR

The communicator allows the use of all the free power features you get with any system from Birchills
They can be set up however you want them and can be changed at any time.

IVR
 Interactive voice response, also known as voice menu, or auto-attendant - a list of options plays allowing caller to choose where to direct their call

MONITORING
See information on all calls made and received, anywhere in real time, including full cost information

CALL HOLD
Place a caller on hold with custom music and messages. Ideal to create the right impression
 
CALLER ID
With caller ID active you know who's calling before you answer. Great for greeting customers, useful for screening calls.
 
VOICEMAIL
Voicemail allows callers to leave messages outside of hours or when you can't take the call.
 
FOLLOW ME
Your mobile phone, home phone and office phone systems can ring at the same time - you can answer whichever you choose
 
CALL RECORDING
Calls are recorded and stored on the user portal to be played back if you need to hear them again.

TRANSFER
Transfer calls to another user easily, either blind or announced wherever in the world the other user is.

TIME BASED RULES
You can have the system work differently at different times of the day. So you can have out of hours messages, messages for holidays or transfer calls to different numbers.

CALL QUEUES
Calls can be queued until operators are ready to take the call. Call position is announced to the caller.

PRESCENCE INDICATORS
See all extensions in the system and see who is on the phone in real time.
 

PRICING

Save 50% by adding Communicator to an existing extension for an additional £5.00 a month plus external call costs.
Usual pricing -  £10.00 per month per extension plus calls costs.
It's risk free - there is a free 3 month period to allow you to evaluate, the power and flexibility of the system.

Call us today and get instant set up for free.



CONTACT US

We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So whether it's good or bad news, please contact us.
GET IN TOUCH

01922 21 33 33

support@birchills.net

https://www.birchills.net

200 Rookery Lane, Walsall, WS9 8NP

Copyright © 2017 Birchills Telecom

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