Corporate Memberships - Birchills Telecom

Corporate Memberships - Birchills Telecom

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We want you to feel confident in Birchills Telecom's business phone service.
For your protection and information, we are members of several organisations and subscribe to their Codes of Conduct.
Here are what the symbols mean.

ITSPA in orange with a crecent around the 'T' on a white background
ISTPA is the Internet Telephony Service Providers Association which is the industry trade body.
They have a set of guidelines and procedures all of which Birchills Telecom complies with.
You can read more about ITSPA activities, rules and procedures
A white lower case d in a black circle with DIRECT Debit in black to the right all on a black background
Birchills Telecom accepts payments by direct debit and confirms the direct debit guarantee of confidence.
You can read more about the direct debit guarantee by clicking
Ombudsman services in grey above 4 small coloured circles. Resolving Consumer Disputes is below in blue all on a white background
The Ombudsman service is an independent adjudication scheme.
They provide the reassurance that if there ever was a situation which could not resolved amicably
- then there is a formal procedure laid down for the resolution of that dispute without resort to the courts.

A green phone icon inside a white circle with a green border all on a white background
Birchills Telecom is committed to improving the environment and takes it's CSR very seriously.
You can read more about Birchills Telecom's CSR here.
You can read more about our commitment to Green Telecoms here.
Paypal in white with thick blue borders around each letter all on a white background
Birchills Telecom accepts payments using the PayPal system.
You can read more about PayPal system and benefits by clicking


We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So, whether it's good or bad news, please contact us.
We promise to never pass your information on to any other parties.
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Birchills Telecom are proud members of the organisations below