We want you to feel confident in Birchills Telecom's business phone service. For your protection and information, we are members of several organisations and subscribe to their Codes of Conduct. Here are what the symbols mean.
ISTPA is the Internet Telephony Service Providers Association which is the industry trade body. They have a set of guidelines and procedures all of which Birchills Telecom complies with. You can read more about ITSPA activities, rules and procedures here.
Birchills Telecom accepts payments by direct debit and confirms the direct debit guarantee of confidence. You can read more about the direct debit guarantee by clicking here.
The Ombudsman service is an independent adjudication scheme.
They provide the reassurance that if there ever was a situation which could not resolved amicably
- then there is a formal procedure laid down for the resolution of that dispute without resort to the courts.
Birchills Telecom is committed to improving the environment and takes it's CSR very seriously.
You can read more about Birchills Telecom's CSR here.
You can read more about our commitment to Green Telecoms here.
Birchills Telecom accepts payments using the PayPal system. You can read more about PayPal system and benefits by clicking here.