When I first started working at Cloud Net, I must admit I had never heard of VoIP, I have never been very technical and thought it would take me a long time to understand what it was all about. Surprisingly I managed to understand how it works pretty easily and you really don’t have to be a technical boffin to understand it.
What I have learnt is when VoIP first came out in 1998 it was not very reliable and lots of people experienced problems such as intermittent calls. Now over 10 years on it is still going strong and technology has improved better than ever. What’s more Cloud Net provide QoS broadband which basically means this guarantees the quality of service as the voice is always prioritised over the data and the data is not affected in any way either. When moving to VoIP you do need to consider using a business premium broadband with good speeds to guarantee the call quality.