PRIVACY POLICY
This privacy policy explains how we use any personal information we collect and hold.
Who Are We?
We are Birchills Telecom Ltd, a UK based limited company with a registered address Simwood House Cube M4 Business Park, Old Gloucester Road, Bristol, Gloucestershire, England, BS16 1FX. We are a wholly owned subsidiary of Simwood Group plc.
The person responsible for control of data is Mr Charles Chance, CEO of Birchills Telecom. You may contact him by email at charles.chance@simwood.com
What Information Do We Hold?
We also hold data on our employees for payroll purposes. Their data is held by consent.
How Will We Use The Information About You And Who Do We Share It With?
We collect information about you to process your order and manage your account.
We will not share your information for marketing purposes with companies.
In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. We will also send bank information required for DD’s to a third party. We also share your information with third party courier and supplier companies to allow delivery of phones to fulfill our contracts.
In processing your phone call we will transfer your voice data via third parties to the person you are calling. If you have requested it we will also hold your recording information. This information is processed by 3rd party UK companies.
Information Transfer Cross Border
If you make telephone calls cross border then you will transfer data cross border.
We store all data on servers within the EU and do not transfer this data cross border.
Storage Of Data
We store all data indefinitely unless requested to do otherwise.
Access To Your Information And Correction
Changes To Our Privacy Policy
We keep our privacy policy under regular review and we will place any updates on this web page.