A VoIP (voice over IP) phone system is a cloud-based system which uses the internet to help make and receive calls. Unlike traditional landline systems, you don’t have to worry about installation as all it takes it simply plugging your phone in and start making calls.
What is a VoIP Phone System?
Why choose a VoIP Phone System?
VoIP phone systems let you take calls wherever you are, so you don’t need to be tied to a desk, allowing your team to work remotely when they need to. They are also significantly cheaper than traditional landlines meaning you can be saving a lot of money.
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Why choose Birchills?
Tired of having to deal with the setup of your VoIP phone system? We want to make your life easier by taking away all the stress you might have with your VoIP phone system.
Interactive voice response, also known as a voice menu, or an auto-attendant ensures that customers can connect with the right department.
Calls can be queued until you’re ready to take the call. You’ll be able to set maximum wait times and get calls transferred if customers are waiting too long.
Away from the office or on another call? Don’t worry, you can set ring groups to call on multiple phones or cascade from one to the next.