EasyDial+ - Birchills Telecom

EasyDial+ - Birchills Telecom

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EASYDIAL+







We are proud to offer Birchills EasyDial+ - a browser extension for Chrome.
Dial any number on your screen and much, much more.


CLICK TO DIAL DIRECT

Simply cick on any phone number with your mouse to call through the system.

SCREEN POPPING

Incoming calls announced on screen with incoming caller ID.

SEND SMS MESSAGES

Easily send SMS from your business number direct from your desktop.

RECENT CALLS LIST

See a list of all recent incoming and outgoing calls.
EASYDIAL+ EXPLAINED
How to get it?
To get Birchills EasyDial+ on your computer you will need to add it to your Chrome extensions. To do this go to the Google Chrome store by clicking here. Once you've added EasyDial+ to your extensions you will need to configure it. Open EasyDial+ by clicking the icon at the top left of the screen. You will be asked for a username and password. This is the same username and password you use to access your Birchills user portal. Once entered you will then be asked to choose an extension that you wish to set EasyDial+ up on. One you have selected your extension you are ready to go.

How to dial
You can dial by typing the number into the number dialler, by clicking on any number on the web or by right clicking on any other number and selecting the EasyDial+. Once you hit dial your phone will ring. As soon as you pick it up the system will then dial out the number you selected and connect the call as normal.

Send and receive SMS
Access the dialler in the top right of your browser and click the messaging icon at the top. This will bring up a list of recently received messages if you have any. To send a message simply hit new. You can then enter a number to send the message to, a number to send it from and enter the message. Then when you are done just press send. All messages are charged at 10p each.

Screen popping
Once EasyDial+ is set up, any calls coming in to the extension will be presented on your screen. This will include any caller ID. Incoming text messages will also be presented. To access them use the steps above.

Phonebook
If you have any contacts saved in your phonebook these are also accessible through EasyDial+. Access EasyDial+ through the icon in the top right of the screen and click the phonebook icon at the top. From here you can call or text your contacts as well as being able to update and add new ones too.

Recent calls
You can view all recent calls in real time using EasyDial+. Bring up the dialler in the normal way and then press the white list button next to the dial button. It will then display all recent calls made to and from that extension as well as if the call was answered or not.

CONTACT US

We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So, whether it's good or bad news, please contact us.
We promise to never pass your information on to any other parties.
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