Make your first impression a good one

Nearly 75% of potential customers won’t do business with you if their first call isn’t handled correctly. So it’s really important that the first impression of your business is great. Callers hate being held in queue at the best of times but when you add in poor quality music the customer can be put off before their call is even answered. With Birchills you can change your hold music to anything you like and the quality is really great too. You can even announce the callers position in the queue at set intervals or play custom messages while they wait. If you want to make a great first impression why not have a look at our professionally recorded voice messages to go with hold music?


With such a wide range of music out there we’ve put together a few examples. If you’d like to use any of the below then please feel free. All examples are free from copyright.  You must ensure any music you use is copyright free or that you have paid any fees and that you have all legal permissions to use it.