RELIABILITY AND EMERGENCY
Birchills Telecom's redundant infrastructure is controlled by support personnel ready to solve issues. There is a 24/7/365 response by trained engineers to any possible network outage.
CALL DIVRT OR RELOCATE PHONES
If you have chosen not to implement a resilient solution then, in very unusual event of a failure, we can usually divert the calls to your mobile. Or you can always take your phones somewhere else - such as your home and plug them in again and you can work.
We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So, whether it's good or bad news, please contact us.
We promise to never pass your information on to any other parties.