Softphones - Birchills Telecom

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A softphone is a piece of software that allows the user to make telephone calls over the Internet. We don’t only support our hardware - we support a range of softphones running on all devices - IOS, Android and Windows, and of course, we'll help at any time. A softphone allows customers to use their business extension at any time, anywhere and from any device. Birchills system is compatible with many softphone applications, meaning no matter where you are or what device you own, you can always stay connected.


Make and receive calls at any time of the day or night..


No need to be in the office to use your business phone.


Use mobiles, tablets and PC's as your business phone.


No matter what OS you use there's a softphone for you.


The Birchills phone service will work with almost any softphone out there. They have the great advantage of being much cheaper than a desk phone and there are even some decent free ones out there. They allow instant connection so are great for getting up and running quickly. There are many to choose from and once set up they can be controlled just like a regular phone through the Birchills portal. They will enable you to transfer and forward calls just as any regular desk phone will and can be set up in ring groups or using time routing in the same way. They are the perfect for home workers or anyone who is on the go.

We have tried and tested many softphones to try and give our customers the best experience possible. Our preferred softphones are:


iOS- to download follow this link to the Apple IOS Store - Acrobits
Android - to download follow this link to the Google Play Store- CSipSimple
Windows Phone - to download follow this link to the Microsoft Store- Zoiper


Windows- this link will take you directly to the softphone installation code  - 3CX
Mac -this link will take you to the Apple Mac Appstore - Telephone

If you'd like any help configuring your softphone app, give our support team a call on 01922 21 33 33 option 2 or email


We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So whether it's good or bad news, please contact us.

01922 21 33 33

200 Rookery Lane, Walsall, WS9 8NP

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