A softphone is a piece of software that allows the user to make telephone calls over the Internet. We don’t only support our hardware - we support a range of softphones running on all devices and all OS, including our own Soar Free app for IOS and Android, and of course, we'll help at any time. A softphone allows customers to use their business extension at any time, anywhere and from any device. Birchills system is compatible with many softphone applications, meaning no matter where you are or what device you own, you can always stay connected.
SOFTPHONES AND BIRCHILLS
The Birchills phone service will work with almost any softphone out there. They have the great advantage of being much cheaper than a desk phone and there are even some decent free ones out there. They allow instant connection so are great for getting up and running quickly. There are many to choose from and once set up they can be controlled just like a regular phone through the Birchills portal. They will enable you to transfer and forward calls just as any regular desk phone will and can be set up in ring groups or using time routing in the same way. They are the perfect for home workers or anyone who is on the go.
We have tried and tested many softphones to try and give our customers the best experience possible. Our preferred softphones are:
Windows- this link will take you directly to the softphone installation code - 3CX
Mac -this link will take you to the Apple Mac Appstore - Telephone
Or for mobile
THE NEW TALK FOR TEAMS APP
We only succeed through our customers which is why we actively seek contact and feedback.
We do take action when we get comments. So, whether it's good or bad news, please contact us.
We promise to never pass your information on to any other parties.